Documentation

Everything you need to bring unified customer context into every MCP-aware tool.

Quickstart

Outlit is MCP-native, so getting started takes three commands. You will need a workspace invite — request access from the home page if you do not have one yet.

$ npx outlit connect

Install the CLI

Authenticate your workspace and link the Outlit CLI to your account in one command.

$ outlit sources add crm

Add your sources

Connect your CRM, helpdesk, and data warehouse. Outlit normalizes everything into one customer graph.

$ outlit serve

Expose your MCP endpoint

Publish a single MCP server your whole stack can read from securely, with per-surface scopes.

Core concepts

The customer graph is the single source of truth that resolves accounts, tickets, usage, and notes into one profile. Every connected surface reads from it through the Model Context Protocol.

Scopes control what each tool and role can read. Row-level permissions ensure people only ever see the context they should.

Supported clients

Any MCP-aware client works on day one — including Claude, ChatGPT, Cursor, Codex, and Slack. As new clients adopt MCP, they work with Outlit automatically with no extra integration work.